Website Maintenance Services

What does website maintenance cover?

• Monitoring. Your website and email are monitored so problems are spotted and handled quickly.
• Security updates. Frameworks, CMS, plugins and server components are updated regularly.
• Backups. Files and databases are copied routinely so the website can be restored if something goes wrong.
• Content updates. Changes to text, photos, products, news or pages at your team's request.
• Bug fixes. Errors, broken links and broken layouts are fixed.
• Server housekeeping. Hosting is cleared of spam and junk files to keep the website performing well.
• Business email. Email accounts on your company domain are kept active and usable.

When do you need someone to manage your website?

A website is not a one-off job. Without maintenance, outdated systems and plugins become security holes, backups get forgotten and content drifts away from the business. A maintenance service makes sense when:

• You have no in-house IT team looking after the website.
• Products, promotions or news need regular updates, but your team has no time.
• The website is an online store or a system customers use every day, so any outage hits sales directly.
• The website has not been updated for a long time and you are not sure what state it is in now.

Which websites can we look after?

This service is for websites that are already running, including WordPress, as well as Laravel and other frameworks. Before we quote, we review the website first: system and plugin versions, hosting, existing backups and the access available. The review also gives you a picture of what needs fixing first.

Company profile websites built by PopOut already include one year of bug fixes after handover. Monthly maintenance adds security updates, backups and content updates during that year, or continues the care once it ends. Details are on our company profile website development page.

How much does website maintenance cost?

Website maintenance starts from Rp1,000,000 per month. The final price depends on:

• Type and size of the website. A company profile, an online store or a system with many users.
• How often content changes. Occasionally, weekly or almost daily.
• The number of email accounts to look after.
• The website's starting condition. A site that has not been updated for a long time may need tidying up first.

Hosting, domain and paid plugin licences are paid separately. New features or a redesign are quoted as separate projects.

Frequently asked questions

Do we need a maintenance service, or can we do it ourselves?

You can do it yourself if your team knows how to update the system, take backups and restore the website when something breaks. If not, maintenance costs less than recovering a hacked website or lost data.

Do you maintain WordPress websites?

Yes. WordPress, theme and plugin updates are done after a backup, so the website can be rolled back if a plugin causes problems.

How do we request website updates?

Send the request together with the text and photos to publish, and we let you know once the change is live. How requests are submitted and how many changes are included each month are agreed at the start.

Can you maintain apps as well?

Yes. Maintenance for Android, iOS and web apps is covered on our app development page.

Website secure but still short on visitors? See our SEO service. Ready to hand over your website's care? Send us your website address and needs through our contact page. Our other services are on the website and application development page.