IT Outsourcing & Staff Augmentation Services

What is IT outsourcing?

IT outsourcing means handing part of your technology work to an outside provider, from website and app development to testing and server management. In Indonesia the term is often used interchangeably with IT staffing or outsourcing programmers, but there are several models that differ in who directs the day-to-day work.

Companies usually choose IT outsourcing when the backlog keeps growing, when a project needs skills the in-house team does not have, when a deadline is too close for a hiring process, or when the extra capacity is only needed for a few months, so opening a permanent position makes no sense.

Staff augmentation, managed team or project-based?

• Staff augmentation. The talent joins your team, follows your processes, tools and daily stand-ups, and takes direction from your manager. A good fit if you already have a tech lead but not enough hands.
• Managed team (managed IT outsourcing). We provide the team and its coordinator, assign the tasks and report progress to you. A good fit if you do not have a technical team yet.
• Project-based. Scope, cost and deliverables are fixed up front instead of being billed per person per month. For a new application, see our app development service or our software, SaaS and MVP development service.

Roles available

• Web developers. Frontend and backend with Laravel or Go and React or Vue.
• Mobile developers. Android and iOS apps with React Native, Java or Kotlin.
• QA engineers. Test features before release, log bugs and make sure fixes do not break other parts.
• DevOps engineers. Servers, deployment and CI/CD pipelines. If you need a one-off setup or migration instead, see our cloud and DevOps service.
• System maintenance. Bug fixes and updates for websites or apps that are already live.

How it works

• Requirements. You tell us the role, skills, seniority, headcount, duration and working arrangement.
• Matching. We put forward candidates with their profiles, and you can interview them before deciding.
• Onboarding. The talent gets access to your repository, tools and team channels.
• Regular reviews. Headcount can go up or down with your roadmap. Recruitment, payroll and team continuity are our responsibility.

How much does IT outsourcing cost?

IT outsourcing starts from Rp12,000,000 per person per month. The final rate depends on the role, seniority (junior, mid-level or senior), contract length, headcount, and whether the talent works remotely or at your office.

The price does not include software licences, paid tools, or the server and cloud costs of your project.

Frequently asked questions

What is the difference between staff augmentation and managed services?

With staff augmentation, you direct the daily work and we supply the people. With managed services, or a managed team, we also organise the work and are responsible for its progress.

Can the talent work at our office?

Yes, remotely or at your office. The arrangement is agreed up front because it affects the rate.

How are our code and data kept confidential?

Access to your repository, servers and data is granted and revoked by your own team. Confidentiality obligations are written into the contract.

How soon can the talent start?

It depends on the role and seniority you need. We share the schedule together with the quote.

Need routine care for a live website rather than extra people? See our website maintenance service. Send us the roles and duration you need through our contact page. Our other services are on the website and application development page.